First steps | Setup

You will need to register your account with the Microsoft password system to have the ability to change your password.  This will allow you to reset your own password or unlock your account in the future or if you forget it.  This process requires that you enter a mobile number or alternative email address to send a confirmation code as part of the change password process.

  1. Go to:
  2. When you are prompted, enter your student email (that you received by email) and password to access the system.

How do I change my password?

Once you have registered on the Microsoft password system you can use the [Can't access your account?] link found below the login prompts.  Enter your student email address when prompted and follow the on-screen wizard.

What username do I use for each system?

Your password remains the same for each system.  Each system may require you to enter a different username and some of the systems allow you to use any username (your login ID and student email address) that has been created for you.  The table below provides some detail:

On-campus computersLogin ID
Student email address
Moodle (Whitireia Moodle) (WelTec Moodle)
Login ID
Office 365Student email address
Library DatabasesLogin ID
ResultsLogin ID
Multifunctional Devices (MFDs) (Printers, scanners and photocopiers)Login ID
Student email address

Where can I get password support?

If you are needing password support such as your password reset please contact ICT Services. Their contact details are listed below:

Phone: (04) 830 3150
Website: ICT Services Information and Self-Help Guides
Current Students: ICT Services and Information